Feb 6
Analytics
Provide analytics insights into usage of chatbots by visitors. Average time spent in chatbots, clicks to external links etc.
Completed
Nov 12, 2025
The most important thing for me would be the sentiment analysis of all messages over a certain period of time.
Feb 20, 2025
This would be a helpful feature and a way to improve the UI/UX by changing things like the welcome message, suggested messages, images, and colours. Helpful data points: - Number of clicks (total and unique) - Chat open duration - Number of pages opened - Number of engagements per session - External link clicks - Mobile vs Desktop usage
Mar 22, 2024
Critical !. This will improve dramatically the usefulness of TinyTalk for us, the busy Admins.
Ability to download reports - CSV & PDF